Department Stores 2014, Digital Competence

Courtesy of L2 Business Intelligence For Digital

Despite rumors of their demise, Department Stores are expected to grow 22 percent over the next five years. For early adopters, big bets on omnichannel and digital investments are paying off while late adopters are hoping digital will help them bounce back.

The Digital IQ Index®: Department Stores examines the digital competence of 56 global department stores.

Watch the video for report highlights.

The Leaders


Key Findings

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Download the excerpt at L2 for the full rankings and all the key findings.

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